Excellent customer service!!!!!! i ordered a Northern Industrial Angle Wrenches - 14-Pc. Set on 10/29/10 to give to my son for christmas, then on 12/03/10 i was informed that it was not in stock and they did not know when they would have it back in stock. i was very upset and disappointed so i immediately wrote a negative review on them. within 1 hour i was called by a manager who was very nice and apolagetic. not only did give me a refund for my order, he had found another company that had the exact same Northern Industrial Angle Wrenches - 14-Pc. Set in stock and he also paid the .00 more it cost to buy it. i was more than impressed, because he cared more about my son having his Northern Industrial Angle Wrenches - 14-Pc. Set on christmas than the loss of money and business to another company. now that is what i call guaranteed customer satisfaction!! i never heard of any company ever doing that for someone, so i will defintely continue to shop with Amazon and recommend others to do so as well.
Set Northern Industrial Angle Wrenches - 14-Pc. Set
Each and every chrome plated metal, wrench has straight and angled head openings for less difficult work in people tough-to-attain places. Opening dimensions from three/8in. to 1 1/4in.. Lengths assortment from 5in. to twelve 1/2in.. Large duty pack unrolls and hangs up on the wall by strong grommets. See-by way of pockets make wrench variety effortless. Parts (qty.): fourteen, SAE Dimension(s) (in.): three/8, 7/sixteen, one/two, nine/sixteen, 5/8, eleven/sixteen, three/four, 13/16, seven/eight, fifteen/16, 1, 1 1/16, one 1/eight, one 1/4, Storage Variety: See-by means of Organizer Roll-up Pouch
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