Excellent customer service!!!!!! i ordered a GearWrench 85811 11mm X-Beam Combination Ratcheting Wrench on 10/29/10 to give to my son for christmas, then on 12/03/10 i was informed that it was not in stock and they did not know when they would have it back in stock. i was very upset and disappointed so i immediately wrote a negative review on them. within 1 hour i was called by a manager who was very nice and apolagetic. not only did give me a refund for my order, he had found another company that had the exact same GearWrench 85811 11mm X-Beam Combination Ratcheting Wrench in stock and he also paid the .00 more it cost to buy it. i was more than impressed, because he cared more about my son having his GearWrench 85811 11mm X-Beam Combination Ratcheting Wrench on christmas than the loss of money and business to another company. now that is what i call guaranteed customer satisfaction!! i never heard of any company ever doing that for someone, so i will defintely continue to shop with Amazon and recommend others to do so as well.
Discount GearWrench 85811 11mm X-Beam Combination Ratcheting Wrench
KD85811 Features: -Distinctive X-Beam™ design and style enables you to implement drive to the flat of the wrench which decreases hand fatigue and raises floor speak to by in excess of 500pct..-Up to 25pct for a longer time beam to entry individuals hard to get to fasteners.-Surface Drive Plus™ offers more powerful grip on fasteners and delivers up to 25pct far more torque.-Floor Travel on ratcheting box end improves box end power and lowers fastener rounding.-1st tool regarded by the Arthritis Institute to considerably minimize the danger of carpal tunnel .-XL X-Beam Blend Ratcheting Wrench - 11mm. Guarantee: -Life time guarantee does not protect abuse.
- X-Beam allows you to utilize power to the flat lowering hand exhaustion
- Up to 525% boost in floor make contact with spot
- Up to 25% longer to access these hard to attain areas
- Area drive additionally: gives more robust grip on fasteners, minimizes fastener rounding, delivers up to twenty five% more torque
- Metric
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